Satisfaction Survey

Thank you for taking time to complete this Survey For the following questions please indicate your level of satisfaction with our service. If you give a less than satisfied answer to any of the questions, or if you have any suggestions of how we could improve an aspect of our service, please feel free to detail your concerns in the comments section below each question. Name: (optional) Email: (optional) Organisation: 1. Are you satisfied that the Manawatu Stewart Centre has established a strong, collaborative working relationship with your organisation? Very Satisfied Satisfied Not Entirely Satisfied Very Dissatisfied   Comments 2. Are you satisfied that the Manawatu Stewart Centre provides a quality rehabilitation service for your clients? Very Satisfied Satisfied Not Entirely Satisfied Very Dissatisfied   Comments 3. Are you satisfied that the Manawatu Stewart Centre responds to your requests within appropriate timeframes? Very Satisfied Satisfied Not Entirely Satisfied Very Dissatisfied   Comments 4. Do you have a good understanding of the services Manawatu Stewart Centre provides? Yes No Check this box if you would like us to send information about the services we provide (be sure to include your email address at the top of the form so we can email you the information)   Comments 5. Are you aware of our complaints procedure should you have concerns around delivery of service? Yes No Check this box if you would like us to send information about the complaints procedure should you have concerns about delivery of service (be sure to include your email address at the top of the form so we can email you the information)   Comments 6. Are you satisfied that Manawatu Stewart Centre staff are open and responsive to you when problems arise? Very Satisfied Satisfied Not Entirely Satisfied Very Dissatisfied   Comments 7. Where applicable, are you satisfied that reports are completed and submitted to you in a timely manner? Very Satisfied Satisfied Not Entirely Satisfied Very Dissatisfied   Comments 8. Any other Comments? Thank you again for taking time to complete this Survey